European General Data Protection Regulation (GDPR)

Dear Ladies and Gentlemen,

As you many know, the European General Data Protection Regulation (GDPR) came into force on 25th May 2018. For us, high data protection and quality standards have always gone without saying and are part of our company philosophy – we take your data privacy seriously!

What’s changed?
Basically, the new GDPR improves your rights, data protection and transparency. You can find out online how we comply with this regulation below..

What do you have to do?
Nothing! Your newsletter registration has always been GDPR-compliant. 

Thank you for your trust in our company and our products! 

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PERSONAL DATA PRIVACY AND PRIVACY POLICY OF COUTEAUX SERVICES sarl

The protection of your data is a subject that we take very seriously so that you can use the merchant site www.couteaux-services.com safely.
You will find below how we use the data we collect, and for what purpose they are used.
 

TREATMENT OF PERSONAL DATA
In accordance with the applicable legislation on Data Protection (BDSG), we inform you that the data you provide to us will be part of a file belonging to SARL Couteaux Services, whose purpose is the treatment of your purchase on our site merchant, to ensure the follow-up, the good delivery, and the after-sales service.
We are the only owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred or given to another company for any reason.
This does not include third parties or trusted organizations (listed below) that help us operate our merchant site as long as these parties agree to keep this information confidential.

STORAGE OF DATA
The data is stored and secured by Jaguar Network, whose data protection commitments you will find under this link:
https://www.jaguar-network.com/produit/securite-managee

PERSONAL DATA are individual data on personal or material situations of a person, such as names, addresses, e-mail addresses, telephone numbers, and date of birth (to declare that you are of legal age).

PURCHASER'S RIGHTS
The data collected and processed will be kept within a limited time and restricted to the necessary information in compliance with the legal obligations imposed to Couteaux Services sarl by the various applicable legal regulations.
Right of access and rectification: the interested party can ask Couteaux Services which particular personal data are treated, to ask rectification if they prove to be incorrect.
Right of cancellation: the interested party can ask the Responsible person to erase his personal data.
Right of opposition and limitation: the interested party may oppose or request the limitation of his personal data.
 

TRUSTED ORGANIZATIONS :

- MONETICO and PAYPAL
When paying your order, your bank details are not processed by Couteaux Services, but are collected and used by the Monetico secure organization, or the Paypal payment system, which you will find the legal information and more specifically the policy of confidentiality under these links:
https://www.monetico-paiement.fr/fr/informations-legales.html
https://www.paypal.com/fr/webapps/mpp/ua/privacy-full
 

- AVIS GARANTIS
In order to make public and transparent the opinions of our customers on our services, our products and our website, but also in order to improve them according to the expectations of our customers, we have subscribed to the services of Avis Garantis.
After the shipment of your order, Avis Garantis will invite you to share your comments and your opinion on the progress of your purchase, and the quality of products purchased, without any obligation on your part.
This organization is in no way authorized to transmit information about you to other third parties.
 

- LEGAL AUTHORITIES AND RECOURSE
We believe that it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, alleged fraud, situations involving potential threats to the physical security of any person, or when the Law includes constrained.
Your personal data may be transmitted to certain legal authorities following subpoenas, court decisions or other legal proceedings

- TRANSMISSION TO A BUYER
Your personal data may also be transmitted to a purchaser of the business of the sarl Couteaux Services, as part of the monitoring of existing customers and subject to the formal acceptance of the terms of sale and compliance with the law relating to the Data Protection

COOKIES

We use cookies that improve access to our site and identify regular visitors. In addition, cookies improve the user experience through tracking and targeting interests. However, this use of cookies is in no way linked to personally identifiable information on our site.

You have the option to configure your browser to refuse the registration of cookies on your computer.
You can get more information in our Cookies Policy

By using our site, you consent to our privacy policy

Do you have questions about our data protection policy?
Send us an email at contact@couteaux-services.com